The affordable payment option for customers buying products for future dated events
Questions about Lay-Buy
Is it safe & secure?
All LAY-BUY payments are automatically setup in PayPal
Can customer select the down-payment % they want to pay?
Customer is presented with a dropdown to select the down-payment they want to pay
Can customer select how many months they need to pay-off the balance?
Customer is presented with a dropdown to select how many monthly instalments
Are there any ongoing costs?
No ongoing costs - only a once-off admin fee. Admin fee amount depends on order value
Are there any interest charges?
No interest charges ever
Are there any late fees?
No late fees ever
When do I receive the goods?
Customer receives their goods after their final payment
How are Lay-Buy instalment payments paid?
Lay-buy instalment payments are auto-paid from your linked card in your PayPal setup
How do I ensure all Lay-Buy instalment payments are paid?
Customer to ensure there is always funds available
Can a customer manually make payments towards their Lay-Buy order?
No - all Lay-buy payments are automated via a recurring profile in your PayPal setup
Can a customer settle a LAY-BUY earlier?
Yes - please contact store to revise payment plan.
What happens if a payment is missed?
PayPal will then auto attempt again in 5 days, two more times
Is the customer and merchant told about a missed Payment?
Yes, PayPal send an email notification to both parties
How does a customer catch up a missed payment?
Seller will invoice customer for missed payment, and move status to paid
Can a customer see their payment plan?
Yes, you can login to your PayPal account – go to settings >> payments >> pre-approved